Lincolnshire County Council: delivering a digital approach to traffic management and network optimisation

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Download the full case study to learn how LCC is working with Causeway to modernise its traffic management and network optimisation, and in doing so, meet the goals set out in its Local Transport Plan.

About Lincolnshire County Council

Lincolnshire, at 5,921 km2, is the fourth largest county in England and home to both the historic city of Lincoln and Skegness, the fourth largest coastal tourism resort in the UK, making Lincolnshire County Council (LCC) responsible for a diverse and busy over 5,000km of road.

With a growing university, a variety of market towns and large rural and agricultural areas, the Lincolnshire road network requires careful monitoring and expert coordination. LCC rely on to help them keep residents and drivers up-to-date and disruption on the roads to a minimum.

Ashley Behan, Street Works and Permitting Manager at LCC manages a team of 30 Street Works and Permitting Officers, all of whom use on a day-to-day basis to help coordinate works on Lincolnshire's highways. 

Balfour Beatty, Lincolnshire's contractors, also use the platform in their Operational Control Hub to track all activity on the road network, monitoring live traffic flow and delays.



Key Objectives

Minimise carbon emissions

to help achieve a Carbon Neutral target by 2050.

Reduce the impact of traffic on communities

by improving identification and resolution of disruption on the roads.

Maximise journey reliability

to improve driver experience and reduce inbound queries.

Improve citizen engagement

by taking a more holistic approach to planning, coordinating and communicating traffic disruption.

"With, we now have the data to evidence customer complaints, allowing us to get to the bottom of problems and provide more satisfactory results for customers. This means we're saving time, costs and resources and can meet our 10-day response target. Additionally, we're able to easily locate and rectify unpermitted works and Section 74 overstays."

Ashley Behan, Street Works and Permitting Manager

Lincolnshire County Council

Supporting the Local Transport Plan

Being able to invest in the right tools and processes has provided Lincolnshire with the capabilities to support their main objectives laid out in their Local Transport Plan.

  • Improving diagnosis, response and resolution of congestion to help reduce carbon emissions. 
  • Leveraging historical data to better plan for events and minimise traffic impact on communities.  
  • Providing a better digital experience for the public to self-serve information, reducing inbound queries.  
  • Taking a holistic approach to planning, coordinating and communicating traffic disruption via a single platform to reduce impact on journey times.  

Download the full case study here for futher insight into how Lincolnshire is using to transform its traffic management and optimise its networks.