Customer Stories

Learn how our customers are unlocking value with our platform.

Activity Wales Events uses to manage Europe’s biggest multisport event

Activity Wales Events deployed's Live Link to provide a seamless, digital experience for the community during the Long Course Weekend, resulting in safer roads, less congestion and fewer inbound queries.

Improving journeys and driver safety across Derbyshire with Live Link

By deploying Live Link, our real-time road & lane closure comms app, Derbyshire County Council has improved driver safety & enhanced communication with the travelling public during emergencies. 

Worcestershire optimises traffic flow & enhances public engagement

With a commitment to enhancing network reliability and resilience in its Local Transport Plan, WCC has implemented's Traffic Insights solutions to help monitor, mitigate and reduce disruption on the network.  

South Staffs Water improves permit coordination & boosts customer service

Using, South Staffs Water has reduced aborted works and re-plans by 25%, accelerated customer query response times and expedited repairs with faster permit approvals, supporting a 15% leakage reduction.

Keeping drivers on track: How Live Link enabled safer roads for the TT Races

For the 2023 TT Races, the Isle of Man Department of Infrastructure trialled Live Link to communicate road closures to sat-nav apps in near real-time and keep drivers safe. 

Flintshire County Council saves 25 days each year managing TTROs

Since digitalising its processes with, Flintshire County Council is saving 25 working days each year processing TTROs and can conduct a historical roadworks query in less than two minutes.

Reducing customer queries by 40% & streamlining coordination for Croydon

After experiencing a team reduction, has become critical for Croydon Council, helping them simplify works planning and manage public road works queries. 

Coordinating Coronation street party closures in West Sussex and BCP

West Sussex County Council and BCP Council used to seamlessly coordinate Coronation street party closures, helping minimise disruption for the rest of the travelling public.

Lighting the way: How Durham helped manage the UK's light art biennial

Durham County Council embedded's Events solution to help plan, coordinate and communicate events across the county, including the famous Lumiere festival.

Lincolnshire's digital approach to traffic management and network optimisation

With, Lincolnshire County Council is delivering on the goals laid out in its Local Transport Plan, from minimising carbon emissions to improving citizen engagement.

Delivering a safer, more serviceable and sustainable highway network in Durham

Durham County Council take advantage of Network Monitor to better detect and resolve issues on their roads

Telent sees 166% ROI & increases first-time permit approvals by over 30%

Telent has embedded into its workflows and now relies on it everyday as its efficient one stop shop to coordinating fibre permit applications, speeding up the overall process.

Communicating road closures in Cambridgeshire with the tap of a button

Cambridgeshire County Council have adopted's Live Link technology to communicate road closures in real-time to major sat-navs

MGroup Services is using to revolutionise its streetworks management

MGroup Services have taken up the full suite of’s Planning and Coordination modules to help manage its streetworks, Skewb & Cadent collaborate to drive innovation, Skewb & Cadent are working together to help deliver efficiencies in works planning, promotion and permit approvals for Cadent.

Using to manage road closures for the Royal Wedding

The Royal Borough of Windsor and Maidenhead uses the Map and Traffic Management module to plot traffic management plans and road closures regularly, and for large scale events.

Managing and monitoring congestion on Wokingham's roads

Wokingham Borough Council uses a whole suite of’s operational modules to help manage and communicate traffic disruptions

Cambridgeshire road tests’s Traffic Replay

Cambridgeshire County Council used’s Traffic Replay to accelerate and transform its decision making process.

Real-time congestion monitoring and communication in Herts & Essex.

Delivering live road closure information to sat-nav devices and providing real-time congestion monitoring across Hertfordshire and Essex.

Enhanced streetworks planning to increase efficiency and decrease costs.

Morrison Utility Services (MUS) drives innovation in streetworks planning to deliver increases in efficiency and a reduction in costs.


Welsh Government improves nationwide roadworks planning and communication.

The Welsh Government has adopted the traffic disruptions solution, to improve the nationwide planning, monitoring and communication of road and street works.

Vélo Birmingham manages event live road closures and re-openings.

Vélo Birmingham improves road user and resident experience by communicating road closures and re-openings in real-time.


Surrey County Council delivering best practice in roadworks communications.

Effective communication of current and future road disruptions to the public is a key priority for Surrey County Council.

East Sussex Highways minimising congestion across the region.

ESH has adopted a real-time monitoring solution to help quickly identify unplanned activity and minimise congestion.

Reducing aborted jobs, decreasing costs and improving collaboration.

MUS is reducing the number of aborted jobs, decreasing costs and improving collaboration with the 'Virtual Trial Hole Assistant' tool.

Evolving streetworks communication and stakeholder engagement.

Cadent is adding-value for customers and stakeholders with enhanced streetworks communication.